AUP

Cool Software Technologies, LLC
Acceptable Use Policy
(“AUP”)

This AUP governs the use of the web hosting and collocation services provided by Cool Software Technologies, LLC (“CST”). Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and CST regarding the interpretation of this AUP, CST’s interpretation, in its reasonable commercial judgment, shall govern. If you have any questions regarding this AUP, contact legal [at] cool-st.com.

Table of Contents

– Offensive Content
– Security
– Bulk E-Mail
– Unsolicited E-Mail
– Material Protected by Copyright
– Copyright Infringement Notice
– Other
– Disclaimer
– Internet Abuse
– Newsgroup, Chat Forums, Other Networks

Offensive Content

You may not publish or transmit via CST’s service any content that CST reasonably believes:

– constitutes child pornography;
– is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;
– is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
– is defamatory or violates a person’s privacy;
– creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;
– improperly exposes trade secrets or other confidential or proprietary information of another person;
– is intended to assist others in defeating technical copyright protections;
– clearly infringes on another person’s trade or service mark, patent, or other property right;
– promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;
– is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to CST; or
– is otherwise malicious, fraudulent, or may result in retaliation against CST by offended viewers.

Content “published or transmitted” via CST’s service includes, but is not limited to, web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by CST.

Security

You must take reasonable security precautions. You are responsible for the confidentiality of your passwords, as well as maintaining up to date security patches.

Bulk E-Mail

You must obtain CST’s advance approval befor sending any bulk e-mail, which will be given on a case by case basis and will not be given unless you are able to demonstrate all of the following to CST’s reasonable satisfaction:

– Your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure;
– The content of the e-mail sent must be directly related to sites and services you provide from the CST network;
– Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given;
– You retain evidence of the recipient’s consent in a form that may be promptly produced on request, and you honor recipient’s and CST’s requests to produce consent evidence within 72 hours of receipt of the request.
– The body of the e-mail must describe how the e-mail address was obtained, for example, “You opted in to receive this e-mail promotion from our Web site or from one of our partner sites,” and information on how to request evidence of the consent, for example, “If you would like to learn more about how we received your e-mail address please .” which then links to an evidentiary page.
– You have procedures in place that allow a recipient to easily revoke their consent – such as a link in the body of the e-mail. Revocations of consent are honored within 72 hours, and you notify recipients that their revocation of their consent will be honored in 72 hours;
– You must post an ‘abuse@yourdomain.com’ e-mail address on the first page of any Web site associated with the e-mail, you must register that address at abuse.net, and you must promptly respond to messages sent to that address;
– You must have a Privacy Policy posted for each domain associated with the mailing;
– You have the means to track anonymous complaints;
– You may not obscure the source of your e-mail in any manner. Your e-mail must include the recipients e-mail address in the body of the message or in the “TO” line of the e-mail; and
– You otherwise comply with the CAN SPAM Act and other applicable law.

These policies apply to messages sent using your CST service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your CST service. In addition, you may not use a third party e-mail service that does not practice similar procedures for all its customers. CST may test and otherwise monitor your compliance with its requirements, including requesting opt-in information from a random sample of your list at any time.

Unsolicited E-Mail

You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it. You must comply with the rules of any other network you access or participate in using your CST’s services.

Material Protected by Copyright

You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless: you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner; you are otherwise permitted by established United States copyright law to copy the work in that manner. CST may, at it’s sole discretion, terminate the service of copyright infringers.

Copyright Infringement Notice (Digital Millennium Copyright Act)

If you believe your copyright is being infringed by a person using the CST network, please send your written notice of copyright infringement to:

Cool Software Technologies, LLC
PO BOX 15089
Mill Creek, WA 98082
United States

Your notice must include the following:

– A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
– Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted words at a single site are covered by a single notification, a representative list of such works at that site;
– Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit CST to locate the material;
– Information reasonably sufficient to permit CST to contact you, such as an address, telephone number, and, if available, an e-mail address;
– A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner’s agent, or the law;
– A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Other

You must have valid and current information on file with your domain name registrar for any domain hosted on the CST network.

Disclaimer

CST is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers’ activities and disclaims any responsibility for any misuse of the CST network. Inquiries regarding this policy should be directed to legal [at] cool-st.com.

Internet Abuse

You may not engage in illegal, abusive, or irresponsible behavior, including, but not limited to:

– Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to CST and its customers) without express authorization of the owner of the system or network; or
– Providing links to or linking services for the assisted download or access of copyrighted software without the expressed written permission of the copyright holder; or
– monitoring data or traffic on any network or system without the authorization of the owner of the system or network; or
– Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; or
– Use of an Internet account or computer without the owner’s authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning; or
– Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting; or
– Any conduct that is likely to result in retaliation against the CST’s network; or
– Use of CST’s network in a way that unreasonably interferes with CST’s other customers use of the network; or
– Use of CST’s services in a way that violates the acceptable use of or unreasonably interferes with services provided by others, whether customers of CST or not.

Newsgroup, Chat Forums, Other Networks

You must comply with the rules and conventions for postings to any bulletin board, chat group or other forum in which you participate, such as IRC and USENET groups including their rules for content and commercial postings. These groups usually prohibit the posting of off-topic commercial messages, or mass postings to multiple forums.